Phone and WhatsApp
Call +44 (0)20 8148 5935 or WhatsApp +44 7599 318280.
FareConnect services
Contact FareConnect
Contact the FareConnect team by phone, WhatsApp or email. We review and respond to enquiries during business hours. The registered office is not a walk-in branch and meetings are available by prior arrangement only.
Write to hello@fareconnect.co.uk. Include your EQ reference where available. For privacy matters use the subject ‘Data Protection Request’.
Business hours and office
Monday–Friday 9:00 AM–7:00 PM; Saturday 9:00 AM–2:00 PM; Sunday closed. Registered Office: Prime Apartments, 483 Green Lanes, London N13 4FG, United Kingdom.
Complaints and privacy requests
Customer complaints and data-protection requests can be made electronically.
Read the Complaints Procedure →How can we help?
Submit an enquiry or speak with our UK contact team.