Flight enquiries
The website records route, dates, passengers and preferences for human review. It does not display live fares or reserve seats.
FareConnect services
FareConnect frequently asked questions
FareConnect is an enquiry-led service. These answers explain how flight and transfer requests work, when a booking becomes confirmed, and where to find privacy, cookie and complaint information.
Airport transfers
FareConnect coordinates UK airport-transfer quotations with independent licensed operators. An enquiry is not a confirmed journey.
Booking and confirmation
An EQ reference acknowledges an enquiry only. A booking normally requires customer approval, required information and payment, supplier acceptance and written confirmation.
Payments and refunds
Payment instructions and applicable supplier, cancellation or refund terms are provided separately before confirmation.
Privacy and cookies
Enquiry data is used to review and respond to the request. Analytics remains separate and optional through cookie preferences.
Contact and complaints
Contact hello@fareconnect.co.uk with your EQ reference. The published Complaints Procedure explains the process.
How can we help?
Submit an enquiry or speak with our UK contact team.